Return and Refund policy
At GymRyu, we take pride in the quality of our apparel and want you to be fully satisfied with your purchase. If for any reason you are not, we offer a straightforward return and exchange policy.
30-DAY RETURN POLICY
You may return or exchange any eligible item within 30 days of delivery. Items must meet the following criteria to qualify for a return or exchange.
ELIGIBILITY REQUIREMENTS
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Items must be unworn, unwashed, and in their original condition, with all tags attached.
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Returns must include original packaging.
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Final sale items are not eligible for return or exchange.
RETURN PROCESS
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Initiate a Return – Contact our support team at support@gymryu.com with your order number and reason for return.
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Receive Return Instructions – We will provide details on how to send your item back.
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Ship the Item – Securely package and return the item following the provided instructions.
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Refund or Exchange Processing – Once we receive your return, we will process your refund or send your exchange.
REFUND & PROCESSING TIME
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Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.
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Exchanges will be processed and shipped once the return has been received and inspected.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item, please contact us immediately at support@gymryu.com. We will replace the item at no additional cost.
CUSTOMER SUPPORT
If you have any questions or need assistance, please reach out to our customer service team at support@gymryu.com.
We appreciate your support and are committed to providing high-quality performance apparel that meets your expectations.